At eravend, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our vending machines, use our software solutions, or visit our website. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.
Information We Collect
Transaction data, machine usage statistics, payment information, location data from vending machines, and website analytics.
How We Use Your Information
Service improvement, transaction processing, machine maintenance, targeted advertising, and business analytics.
Data Security
Industry-standard encryption, secure payment processing, regular security audits, and strict access controls.
Information Sharing
Limited sharing with service providers, payment processors, and advertising partners with strict data protection agreements.
Information Collection and Use
We collect several different types of information for various purposes:
- Transaction Data: Purchase history, payment information, and usage patterns from our vending machines.
- Technical Data: IP addresses, browser type, device information, and cookies when you use our website.
- Location Data: Geographic location of vending machines you interact with.
- Account Data: Your contact information, account preferences, and communication history.
- Marketing Data: Your preferences in receiving marketing from us and our third parties.
Your Rights
Under applicable data protection laws, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure of your personal data
- Right to restrict processing
- Right to data portability
- Right to object to processing
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
International Transfers
As a German company with operations in multiple countries, we may transfer your data internationally. We ensure appropriate safeguards are in place through standard contractual clauses and compliance with GDPR requirements.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
This privacy policy complies with German data protection laws and the General Data Protection Regulation (GDPR).