eravend

    Terms of Service

    Last updated: January 1, 2025

    Welcome to eravend. These Terms of Service govern your use of our vending machines, software solutions, and website. By using our services, you agree to these terms. Please read them carefully.

    Service Usage

    Guidelines for using our vending machines, software platforms, and related services.

    User Obligations

    Your responsibilities when using our services and interacting with our machines.

    Payment Terms

    Payment processing, refunds, and financial transaction policies.

    Liability

    Limitation of liability and scope of our responsibilities.

    1. Acceptance of Terms

    By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of the terms, you may not access our services.

    2. Use of Services

    Our services are available for your personal and commercial use subject to the following conditions:

    • You must use our vending machines and software services as intended and in accordance with all posted instructions
    • You agree not to tamper with, damage, or attempt to modify our machines or software
    • You must maintain accurate account information when using our digital services
    • You are responsible for all transactions made using your payment methods

    3. Payment Terms

    The following terms apply to all financial transactions:

    • All prices are displayed in the local currency and include applicable taxes
    • Payments are processed securely through our authorized payment processors
    • Refunds for machine malfunctions will be processed within 5 business days
    • Digital wallet balances are non-transferable and non-refundable unless required by law

    4. Software License

    For our software solutions and applications:

    • We grant you a limited, non-exclusive, non-transferable license to use our software
    • You may not reverse engineer, decompile, or modify our software
    • Regular updates are required to maintain security and functionality
    • Enterprise licenses are subject to separate written agreements

    5. Warranty and Liability

    Our services are provided "as is" without any warranty of any kind. We are not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

    6. Termination

    We may terminate or suspend access to our services immediately, without prior notice, for:

    • Violation of these Terms
    • Fraudulent or illegal activities
    • Non-payment of fees
    • Behavior that puts other users at risk

    Contact Us

    If you have any questions about these Terms of Service, please contact us:

    Email: legal@eravend.com

    Address: Legal Department, eravend GmbH

    Stuttgart, Germany

    Changes to Terms

    We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our services. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

    These terms are governed by and construed in accordance with the laws of Germany. Any disputes shall be subject to the exclusive jurisdiction of the courts in Stuttgart, Germany.